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Terms & Conditions

Acceptance of the Terms and Conditions

The general Terms and Conditions of sale detailed below govern the contractual relationship between the ‘User’ (hereafter also referred to as ‘You’ or the ‘Customer’) and ‘Wildlife Whisperers’ (hereafter also referred to as ‘We’ or the ‘Website’), belonging to the concern Wildlife Whisperers. Both parties accept these conditions unreservedly. These general conditions of sale are the only conditions that are applicable and replace all other conditions, except in the case of express. written, prior dispensation. We maintain that, by confirming your order, you have read and do unreservedly accept our general conditions of sale. These terms and conditions of sale are important to you and Wildlife Whisperers as they are used to protect your rights as a valued customer and our rights as a business.

Changes to the Terms of Service and the website

Wildlife Whisperers is a work in progress, and as such things may change, be added or be taken away. We reserve the right to update the website and these Terms and Conditions from time to time, at our discretion and without any notice. It is solely your responsibility to keep up-to-date with the latest Terms and Conditions by checking back regularly. Your continued use of the website following the publishing of updated Terms and Conditions be taken to mean that you have read and agree to the changes.

Access to the website

We work hard to ensure the website is always up and available, but we can’t guarantee that the website will not have downtime for any reason. We reserve the right to close the website for short periods of time for general maintenance, but will attempt to keep this to a minimum. We will not be liable if for any reason all or any part of the website is unavailable at any time, for any length of time.

Parts of the website require you to input a password to access certain features. This is to be able to give you details relevant to your order whilst still keeping them private to you. To do this, as part of our security procedures, we require you to register an account with Wildlife Whisperers by entering your email and choosing a secure password. We highly recommend that you choose a strong password that is hard for others to guess, and you log out from your account at the end of every session. There is a password reset procedure in case you forget your password. You must treat your account log-in information as confidential, not disclosing it to any third party and only using Wildlife Whisperers in person. If you think there may have been any breach of security then it is your responsibility to notify us immediately and if log-in is possible, to change your password.

It is a condition of your use of the website that all the information you provide on the website is correct, current and complete. We reserve the right to disable any user account in our sole discretion, at any time for any or no reason, including if, in our opinion, you have failed to comply with any provision of these Terms of Service.

We do not guarantee that the website or any content provided on the website is error free. We manage your personal data according to our Privacy Policy.

Product information

Wildlife Whisperers takes great care when putting product information, descriptions and images online but will not be held responsible for any mistakes or omissions to any information given.


The prices indicated on Wildlife Whisperers are shown in Indian Rupees (₹). The delivery costs are clearly shown and invoiced at the end of the order in addition to the price of the products. We reserve the right to modify our prices at any moment but this will be indicated to you on the order at the time the order is placed. If an obviously incorrect price appears on our website and is not corrected on your total at the time of order completion, for whatever reason (human error, technical error etc.), your order will be cancelled and the payment refunded to you, even if it has been initially validated.


We will always endeavour to fulfil your order once completed and paid for. If a product should become unavailable after your order has been confirmed and paid for, we will refund the price you paid for the product within 15 working days following the date of payment. If your order includes products that are temporarily unavailable, we will send the available products out first and will follow with the outstanding items once they are available again. If relevant, we will offer you a replacement for an unavailable product, a product of equal price and quality. If you accept the replacement, and then wish to return it to us in the conditions outlined under Shipping and Returns policy, the return postage will be covered by us. If you choose to decline this offer, and the original product is permanently unavailable, we will reimburse the price of the unavailable product.

Secure payment

Wildlife Whisperers currently offers CCAvenue as a payment gateway to accept funds online. The payment option uses advanced SSL encryption to keep your transaction secure and do not cost you anything to use (Wildlife Whisperers is charged as the seller, you are not charged as the buyer) so you will not pay any extra for your order. You do not need to hold an account with these Merchants to use these methods of payments. Please refer to CCAvenue for full terms and conditions of use. Alternatively, you can transfer funds directly to our bank account via online bank transfer option during checkout and notify us by email once done.

Privacy and protection of personal data

The details you give us are essential for the processing and delivery of your orders, for billing and for the establishment of warranty contracts, therefore failure to provide these details will result in the cancellation of your order. By registering on the Site, you agree to provide us with sincere and true information as it concerns you. Communicating false information is contrary to the present general Terms and Conditions.

You can at any time make a request to Wildlife Whisperers to find out what personal information we hold concerning you. You may at any time, and by request, modify this information.

Wildlife Whisperers uses “cookies” to store personal data on your computer. Cookies record certain information stored on your hard drive. This information enables us to generate statistics based on data from visitors to our site and suggest products that might interest you according to the items that you selected when you previously visited the site. Cookies do not contain any confidential information about you.

Intellectual ownership

All the content on Wildlife Whisperers website (illustrations, texts, names, brand names, images and videos) is the property of Wildlife Whisperers. Any partial or total reproduction of this content, by any means and on any support, is subject to prior and express authorisation by Wildlife Whisperers. All information, content and files is protected by International law concerning intellectual ownership and copyright. Wildlife Whisperers cannot give you the right to copy, display or distribute content that you do not have the intellectual rights to. All fraudulent use of this content that violates the rights held by a third party constitutes an offence of forgery, which is severely punished under the Intellectual Property Code.

Wildlife Whisperers will not, under any circumstances, be held responsible if a user violates rights held by a third party through his activities on the site.

Waiver and Severability

Any failure of Wildlife Whisperers to exercise or enforce any right or provision of the Terms and Conditions shall not constitute a waiver of such right or provision. The Terms and Conditions constitutes the entire agreement between you and Wildlife Whisperers, and governs your use of the service, superseding any prior agreements (including, but not limited to, any prior versions of the Terms of Service). If any provision of these Terms and Conditions is held by a court of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Service will continue in full force and effect.

Limitation of Liability

To the fullest extent permissible by applicable law, neither Wildlife Whisperers nor any of their owners, employees, agents, representatives, affiliates, distributors or partners shall be liable for any indirect, incidental, consequential, special, exemplary or punitive damages (including, without limitation, damages for loss of business, loss of profits or loss of data), under any contract, negligence, strict liability or other theory arising out of or relating in any way to the provision of products or services. Your sole and exclusive remedy for dissatisfaction with services is to stop using the services, and your sole and exclusive remedy for dissatisfaction with products is to obtain a refund therefore in accordance with these terms. To the fullest extent permissible by applicable law, the maximum liability of Wildlife Whisperers arising out or in connection with the provision of or failure to provide any products or services shall be the actual price paid therefore by you.

Jurisdictional Issues

Wildlife Whisperers is controlled and operated from Bangalore, India. Our site is not subject to the laws or jurisdiction of any state, country or territory other than that of India. Wildlife Whisperers does not represent or warrant that any of its site, products, and/or services or any part thereof is appropriate or available for use in any particular jurisdiction. Those who choose to access Wildlife Whisperers do so on their own initiative and at their own risk. We may limit Wildlife Whisperers‟s availability, in whole or in part, to any person, geographic area or jurisdiction we choose, at any time and in our sole discretion.


Either you or Wildlife Whisperers may terminate your access to the site and to your account at any time, with or without cause, and with or without prior notice. Upon termination for any reason, your right to access and/or use the site will immediately cease. Upon termination, Wildlife Whisperers may delete all information, files and materials related to your account, including any user submitted materials, and you agree that Wildlife Whisperers shall have no liability whatsoever to you or any third party as a result of a termination of your rights of access to your account and/or the deletion of any information, files or materials related to your account. In addition, Wildlife Whisperers shall have no obligation whatsoever to make any such information, files or materials available to you following a termination of your rights of access to your account.

Feedback & Comments

Any opinions left on the website by Wildlife Whisperers‟s customers are screened and moderated by Wildlife Whisperers . If the comments infringe on the law or are inappropriate (abusive publicity, defamation, insults, out of context commentary…), Wildlife Whisperers reserves the right to refuse or modify it.